Support Hotline:

Hotline is accessible

Support hotline:

English: 0049 89 20 17 20 16*

German: 0049 89 20 17 20 17*

French: 0049 89 20 17 20 15*


*Telephone costs for a call to Munich/Germany


Office hours

Monday – Friday: 10:00 a.m. – 08:00 p.m. (CET)
Saturday: 10:00 a.m. – 06:00 p.m. (CET)
Sunday and national holidays: closed

Between Christmas and New Year:

24.12.2014: 08:00 a.m. – 12:00 a.m. (CET)
25.12.2014 and 26.12.2014: 12:00 a.m. – 06:00 p.m. (CET)
31.12.2014: 08:00 a.m. -12:00 a.m. (CET)
1.1.2015: closed